🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

Call Answering Service Melbourne

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Phone Answering Service Jobs In Brisbane Qld Australia

You don't need to be connected to your office responding to those inbound calls. answering service. Why not take the time to go and have some lunch with your good friends or family. With an answering service you can be confident that your calls will always remain in good hands. Setting up our service really only takes minutes.

We have actually developed our systems to be truly user-friendly for you to run and offered that they are online you have the ability to log-in and alter your settings at any time. When our professional group address your telephone call the greeting that your customers receive will be a customised greeting that we have previously concurred with you.

Not at all. It is all totally versatile. If you are going through a hectic duration then you might choose to divert everything to us. If things are a bit slow then you may choose to address most of your calls yourself. You are totally in the drivers seat and can change things whenever you want.



This number is a distinct number and is the number that we will be answering on behalf of your business. Some consumers divert their number directly away while others wait on a particular variety of rings. You can cancel at any time by just giving a months notification. We presently address inbound telephone calls for more than 4,500 services in Australia.

Abby Connect Australia

The factor that they stick with us is that we deliver amazing value to their company, not since they are locked in to a contract. Why not go totally virtual with a virtual office plus a virtual receptionist. It makes truly excellent company sense and might save you lots of money.

Live Answering Providers. Full-time receptionist. Do not leave your clients hanging. Our Live Answering Service can be customized to match your requirements. It might be as easy as taking messages or transferring calls, to taking orders and providing further info to your clients. Our team of expert operators will make a great first impression whenever - phone answering.

For much less than the expense of a full-time receptionist, you can supply this additional level of client service to your customers whenever you need it. Image On Line's Live Answering Service makes fantastic organization sense.

Is your business searching for a phone answering services Perth to assist you grow and educate your callers while they are on hold? Smart On Hold has actually been the leading name in on hold messaging given that 2003. We can custom produce exceptional messages that can be informative and engaging. Best of all, if you're not completely pleased with our service, after 180 days you can get 100% of your refund! After helping numerous pleased consumers across every state of Australia with their phone answering services and messages on hold for numerous years, we understand what you desire and can offer an exceptional level of service to your Perth service.

Virtual Receptionist Perth - Local Phone Answering Service Brisbane

Smart On Hold is an excellent method to bring to life your business branding utilizing your telephone system. Getting pertinent messages out to your callers, effectively and in a brief area of time is essential and Smart On Hold can do exactly that. answer phone service. We're so positive that you will enjoy the experience, you can attempt it for 180 days and if you're not entirely happy, we will refund you your refund! Which's why numerous Perth organizations pick Smart On Hold to do what we do.

When running an organization, it can be challenging to find the time to respond to consumer calls. With our service, you have the ability to outsource your phone answering needs so you can concentrate on what is very important (business call answering service). With a virtual answering service, you can focus on what matters most when you require to.

If you operate on the road a lot and find it hard to manage your company calls, or if the distractions of working from house is affecting your business productivity and phone professionalism, then having a professional receptionist may be the response - answering service. APSO is offered to assist with all your phone responding to requirements, like your own virtual personal assistant.

Running a small company typically indicates wearing a number of various hats. One minute you are the sales individual, the next minute the accountant and the following hour you require to be a service technician. In in between all of this the telephone might be calling and you need to be the receptionist too.

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Research that was performed overseas by BT has revealed that service callers get really inflamed by automated messaging services and are a lot more likely to hang up instead of leave a message. The research showed that in more than 60% of cases a caller would just hang up the phone instead of leave a message on an automated service.

The issue with your callers merely hanging up instead of leaving a message is that they go from being a warm prospect to being a stone cold one. The probability is that immediately after hanging up that phone they have scanned down the list and decided to call the next company down.

Company is so competitive these days that you really require to safeguard every possible warm lead that comes your method. Our Melbourne phone answering service is a great method to ensure that you never miss another call. Our expert staff will answer the bulk of your inbound calls (more than 90%) within 6 rings and will have your message to you within minutes.

Our system has actually been customized written in Australia and has been operating in your area for more than 5 years. We presently have more than 3,500 consumers utilizing our services and the system works effortlessly. Since our system has been developed by Australians for Australian organization it has a great deal of performance which works. business answering service.

Choosing A Phone Answering Service Australia

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They can be there to turn away all of those pesky telemarketing individuals who sound desiring to offer you SEO services or a new electrical energy supplier. Our receptionists can likewise field calls being available in and direct them to the best extension or department. With our state of the art system you can likewise establish a series of numbers that you desire us to call if we can't find you at your main number.

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We really wish to help you do your job better! Our phone addressing service is used by a truly broad variety of organizations. These companies vary in size from one and 2 guy companies to departments of public business with 400 or more people. For us it does not matter if you are a one guy show or a 400 individual department our answering service can provide the exact same level of professionalism to you regardless.

Trusted by more than 25,000 businesses, from sole traders to major corporations

Get Started Today

Ready to transform your business communications? Contact us now for a free consultation.

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info@virtualreceptionist.com

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